Get Your Staff Out of The Office

Your bookkeeper calls in one morning to say her son is sick and can not go to school. She will have to stay home and look after him.

In some firms, that would mean writing off the productivity of that employee for the day with possible knock-on effects for meetings, projects or appointments. What if the employee could still contribute at least half a day to get crucial work completed? Or they might want to avoid using up a day of leave?

Every business-grade router (the box that controls your computer network) and even many consumer routers have the ability to create an encrypted private connection to a computer outside the network.

This connection is called a virtual private network, better known by its acronym VPN, and it is a basic feature that can give your employees the opportunity to work remotely.

If an employee has broadband Internet access at home they can type in the co-ordinates for the VPN, including username and password, and create a connection. The employee can then see all the files as if they were accessing the server from their desk in the office.

“Raise productivity, employee satisfaction and customer service.”

VPNs are really useful for several reasons. They are free to set up and operate; they are highly secure thanks to strong encryption; and they can be accessed from anywhere with a broadband internet connection.

The latter is particularly significant. It means you no longer need to run back to the office to check a file. Just log into your VPN and look it up. Sales staff can check the latest figures from their hotel room or even from their car if they have Internet access via the mobile phone network. And staff that is stuck at home, because of family matters, heavy traffic or stormy sophisticated, professionally weather, can still log in and complete a full days work.

The upshot is your firm is more productive, your staff will be grateful for the flexibility and your clients will appreciate the fact that, even when you are in their offices, information to help close a sale is only a couple of clicks away.

Pick Another Number

Clients like to know that a firm has a local presence. If you have developed a large client base in another state, consider renting a phone number with an area code for that state. Even if there is no local office, clients in that state will appreciate the acknowledgement – and the cheaper calls to a local number.

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