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New Year Email Resolutions
Someone once said “An Inbox is as personal a space as an underwear drawer — we all have one and are all embarrassed by both its organization and contents.” Start 2012 off by applying some simple and effective methods to maintaining an organized and less overwhelming (or embarrassing!) Inbox. A clean and well-sorted Inbox can [...]
We often say “what you measure you can manage” and “what gets managed gets done”. When it comes to achieving greater profitability, truer words cannot be found. The fourth way of growing a firm, which is improving the effectiveness of the things that you do, is a vital part of assisting you to better manage [...]
The New Year is always a good time for reflection. We touched on this point in last month’s newsletter. It’s often a time when we look back and wonder where the time went. The question that often comes to the mind of the business owner centers on what has really been accomplished over the year. [...]

Speaker: Dr. Rutherford & Dr. Freed of Wenatchee Valley Med. Ctr. Date & Time: November 21st, 4:00 – 5:30pm Price: $15 (net proceeds go to Wenatchee High School Sports Medicine Program) Location: The Riverside Playhouse (map) Dr. Rutherford (CEO)and Dr. Freed (Medical Director) of Wenatchee Valley Medical Center will share their strategies that are being put in [...]
Get Wireless, Stay Wireless
What does it actually mean to be wireless? 3G/4G, WiFi, Bluetooth, Hot Spot, USB – these are all different ways of staying wireless and connected on your smartphone or laptop computer. So what are the different ways of staying wireless? Firstly, there is WiFi (the acronym does not in fact stand for anything), wireless networks [...]
“Liquidity” was a term little known to the non-financial world until two years ago when the Global Financial Crisis sucked the liquidity out of the world’s money markets. For small firms the crisis meant an end to cheap loans from banks, creating another crisis on its own. Small businesses rarely have a monetary buffer large [...]
Advice on Firing Team Members
The process of letting a team member go is uncomfortable and upsetting. However there are a few guidelines that can help soften the blow called the five Ws – who, what, when, where and why: Start with who – think about the team member and what you know about them. Be sure to empathize with [...]
If you want to expand your client base, a good place to start is by asking yourself if your marketing is clear, sound and persuasive. Does your marketing convince skeptical clients that your service is the one for the job? If not, it may not be working to your advantage. An image overhaul is the [...]
Training your team members appropriately and frequently is indeed an investment – and one with a powerful return. When your team members are nurtured with the necessary staples they will make better decisions, their relationships will improve and their opinions will show deeper insight. Training can mean seminars, lectures and workshops, manuals, memos and meetings. [...]
In 1991 Charles Cresson Wood wrote an article entitled ‘Using Information Security to Achieve Competitive Advantages’. He would later become the recipient of the Computer Security Institutes Lifetime Achievement Award. In 2004, at its worldwide partner conference, Microsoft pitched security as a competitive advantage. Now seven years later, how has information technology security affected firms [...]
