Boosting Profits

Signs you are ready to expand your business

Are you finally pushing profit margins into the green? Great! But don’t jump on the expansion wagon just yet… Take a breather, reassess and make sure that your business ticks the boxes (or at least most of them) that signal you are ready for growth. Start with the most important asset you have- your team. […]

Finding Your Business Niche

It is a well-known fact that clients are more likely to pay higher prices for a more specialized and targeted product or service. This kind of specialization also helps create the niche market in which your business is best set for success. Ask yourself the following questions: What and to whom are you selling? Is […]

Benefits of Project Debriefing

Think about it – we are constantly ‘briefing’. Meetings, projects, seminars, workshops – they all start with a briefing. What often gets dropped from the agenda is the equally important, de-briefing. We brief so that we have an agenda, to provide a timeline, something to follow. This way, you can clearly mark where and when […]

Good Customer Service = Business Success

Nobody (and no business!) is perfect. There will be angry, disgruntled and dissatisfied clients, no matter how flawless your business plan is executed. Take control of the negative and you can seamlessly channel these into positives. On average, a client with a complaint tells 9-10 people about the experience. Conversely, a client whose complaint is […]

Are You a Micromanager?

As an entrepreneur, chances are you have either been micromanaged, or are micromanaging. It could be the very thing that drove you to finally strike out on your own and be your own boss. But tread carefully.  More common than not, small business owners do not even realize they are committing this egregious workplace sin! […]

The Numbers Every Business Owner Needs To Know

When starting a new business venture the ability to predict the outcome is needed to be able to remove a significant amount of stress that burdens small business owners. Most experts would argue that there are 7 significant numbers that should be on your radar: 1. Working Capital/Cash Flow. This is the lifeblood of the […]

5 Things That Keep Business Owners Up At Night

Sleepless nights are no stranger to the small business owner. There are some common issues that keep business owners up at night and we hope to provide some simple solutions to help put those issues to bed, so you can rest easy! 1. Overwhelming Workload Lying down to rest can often be tough, especially when […]

Things to Consider When Taking Your Business to the Next Level

Stuck in a rut, feeling burnt out, lacking motivation? These may be early signs that it’s time to take things up a notch. Accepting these symptoms as the norm can mean falling behind and is a risk most small business owners cannot afford to take in a saturated and hypercompetitive market. There are many strategies that […]

The Cheapest Way Is Not Always the Best Way

Ask yourself this question: Would you be cheap when considering doctors to perform your open heart surgery? Never!  And for exactly the same reason this is the thinking that should apply to small business growth. Much like that failing heart, a small business will not survive if low cost is always the priority when it […]

Your Most Important Investment – Team Training

Like anything else in the world, small businesses are only as strong as their weakest link. The importance of team training is often not recognized and unfortunately, the budget for training is usually the first thing cut in tough times. Employers also harbor concern that investing employee time in training may cause delays in project […]