New Year Email Resolutions

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shorting email

Someone once said “An Inbox is as personal a space as an underwear drawer — we all have one and are all embarrassed by both its organization and contents.” Start 2012 off by applying some simple and effective methods to maintaining an organized and less overwhelming (or embarrassing!) Inbox. A clean and well-sorted Inbox can [...]

Planning to Improve Your Profitability

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This is the season for profit improvement planning

We often say “what you measure you can manage” and “what gets managed gets done”. When it comes to achieving greater profitability, truer words cannot be found. The fourth way of growing a firm, which is improving the effectiveness of the things that you do, is a vital part of assisting you to better manage [...]

Are You Driving Your Business Or Is It Driving You?

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Driving

The New Year is always a good time for reflection. We touched on this point in last month’s newsletter. It’s often a time when we look back and wonder where the time went. The question that often comes to the mind of the business owner centers on what has really been accomplished over the year. [...]

CEO Insights Seminar On Nov. 21st

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CEO-Insights

Speaker:  Dr. Rutherford & Dr. Freed of Wenatchee Valley Med. Ctr. Date & Time:  November 21st, 4:00 – 5:30pm Price:  $15 (net proceeds go to Wenatchee High School Sports Medicine Program) Location:  The Riverside Playhouse (map) Dr. Rutherford (CEO)and Dr. Freed (Medical Director) of Wenatchee Valley Medical Center will share their strategies that are being put in [...]

Get Wireless, Stay Wireless

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Wireless

What does it actually mean to be wireless? 3G/4G, WiFi, Bluetooth, Hot Spot, USB – these are all different ways of staying wireless and connected on your smartphone or laptop computer. So what are the different ways of staying wireless? Firstly, there is WiFi (the acronym does not in fact stand for anything), wireless networks [...]

Paying On Time Pays Off

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Pay on Time

The downfall of many small businesses is debt racked up by not paying bills on time. To avoid becoming a fatality, the general rule of thumb is to refrain from making unrealistic or impossible promises. You will find that your clients and vendors will follow suit, creating strong relationships that will keep your firm afloat [...]

The Best Way to Close a Sale

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Close Sale

Closing a sale is the most critical part of the sales process for a small business. The more efficient and confident you become in your techniques, the more revenue you and your team can generate. Prepare for a close by testing your techniques: run analytics on your offer using questionnaires or mock interviews. This preparation [...]

How To Get Hold of Cash Quickly

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Cash

“Liquidity” was a term little known to the non-financial world until two years ago when the Global Financial Crisis sucked the liquidity out of the world’s money markets. For small firms the crisis meant an end to cheap loans from banks, creating another crisis on its own. Small businesses rarely have a monetary buffer large [...]

Advice on Firing Team Members

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Print

The process of letting a team member go is uncomfortable and upsetting. However there are a few guidelines that can help soften the blow called the five Ws – who, what, when, where and why: Start with who – think about the team member and what you know about them. Be sure to empathize with [...]

Expand Your Client Base

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Client Base

If you want to expand your client base, a good place to start is by asking yourself if your marketing is clear, sound and persuasive. Does your marketing convince skeptical clients that your service is the one for the job? If not, it may not be working to your advantage. An image overhaul is the [...]