May / 2008
Did you know there are only four ways to grow your business? No really, it’s true. When you boil it all down, you can: Increase the number of customers Increase the number of times they buy from you Increase your ‘average sale’ Increase the effectiveness of each process in your business.
Typically when I ask clients what keeps them awake at night they answer the potential loss of a major customer. On further questioning I quite often find out that the business is dependent on a limited number of major customers. Increasingly, businesses are realizing that their greatest asset is their customer base. Customers are the […]